The supply chain for replacement parts is critical for manufacturers of medical devices. arvato services healthcare offers optimized solutions in this sector that generate clear cost benefits (such as inventory reduction by centralizing replacement parts in a European distribution center) while ensuring a high level of service (delivery throughout Europe by 9 a.m. on the day after an order is received, for example).

arvato services healthcare develops customized solutions to meet the high expectations in the field of parts supply - for example, direct delivery to the technician’s vehicle.

Custom solutions

There is a basic distinction between active medical products (such as powered medical devices) and passive products (such as bandages). There is a further distinction into one of four main classes I, IIa, IIb and III (based on the risk incurred in using the product) with the subclasses of Is (sterile) and Im (measurement).

This classification is based on the following criteria and distinctions:

• Duration of use (up to 60 minutes, up to 30 days, more than 30 days)
• Degree of invasiveness (invasive, surgically invasive, implantable)
• Reusable surgical instrument
• Active medical product
• Active therapeutic medical product
• Active diagnostic medical product
• Use in the central circulatory system
• Use in the central nervous system

Class I

• Medical instruments
• Canes and walkers
• Wheelchairs
• Hospital beds
• Support hose
• Bandaging
• Reusable surgical instruments

Class II

• Dental materials
• Disinfectants (for tools and devices)
• Diagnostic ultrasound devices
• Disposable syringes
• Hearing aids
• Contact lenses
• Tracheal tubes
• Dental crowns

Class IIa

• Anesthesia devices
• Respirators
• Irradiators
• Blood bags
• Defibrillators
• Dialysis devices
• Condoms
• Contact lens cleaner
• Dental implants
• PACS

Class IIb

• Intracardiac catheter
• Artificial limbs
• Coronary stents
• Resorbable surgical stitching
• Intrauterine devices
• Breast implants

arvato services healthcare offers custom solutions for all these classes that accommodate special hygienic requirements, such as disinfection.