The core clientele of arvato services healthcare includes numerous domestic and international manufacturers of ethical pharmaceuticals - prescription (Rx) and generic (Gx) medicine and especially biotech products and biosimilars. Their products are supplied to wholesalers and directly to pharmacies, hospitals, doctors and patients as permitted by the laws of the individual country.

OTC and self-medication

arvato services healthcare is also a strong partner serving the supply chain management and customer relationship management needs of manufacturers in the over-the-counter and self-medication market sectors. arvato services healthcare handles the delivery of disposable medical products from leading international clients to laboratories, hospitals, hospital pharmacies and doctors in Europe.

Dialogue and customer loyalty programs

arvato services healthcare works hand in hand with pharmacists, commercial enterprises and health insurers to develop effective B2B and B2C dialogue solutions, direct marketing solutions and customer loyalty programs.