arvato services healthcare is certified by the appropriate authorities to store and distribute pharmaceutical and medical products.

Regular inspections by officials and customers document the compliance of our procedures with currently applicable regulations and quality standards. Quality assurance systems based on cGMP, GDP and DIN EN ISO 9001:2000 are implemented to ensure compliance with national and international standards.

Service portfolio at a glance:

• Regular evaluation of suppliers and transport service providers
• System qualification, process validation
• Temperature monitoring and alarm systems
• Documentation management
• Batch management, serial number management
• Drug recall handling
• Change control process
• Sampling
• Returns processing
• Pan-European, uniform, system-supported inventory management
• Regular self-inspections to promote functionality of active quality assurance system

Highly qualified employees and partners

We deploy the right employees with specialized industry savvy for our logistics solutions in the healthcare sector. Appropriate training concepts also ensure that all employees are always up to date on current changes and innovations. You can rest assured that arvato services healthcare will deploy qualified infrastructure solutions and select transport solutions for proper storage and distribution of your products at temperature ranges from -70°C to room temperature.

Quality policy is business policy

The quality concept spans all process phases and is supported by enterprise-wide quality policies, strict orientation toward GxP guidelines and consistent, detailed documentation. arvato services healthcare always adheres to the legal provisions and guidelines applicable in the respective country when conducting its business operations.