»We are conscious of the great responsibility inherent in dealing with vital medications and medical products and also of the great responsibility that you have toward your customers.«

Therefore all processes at arvato services healthcare are based upon international quality assurance systems in accordance with cGMP, GDP, and DIN EN 9001:2000. A clever distribution by centrally controlled IT systems, complete tracking & tracing of all merchandise streams, and detailed reports create maximum transparency and the greatest possible security across international borders. Validated processes and specially trained personnel always guarantee correct processing and documentation, most of which is SAP-based.

As a full-service provider for the pharmaceutical and health care industry, arvato services healthcare also has the official permits needed for packaging, repackaging, labeling, and release of medications. In this way, we guarantee production of medications in accordance with good manufacturing practice (GMP), under the highest standards of safety in a strictly separated, temperature-and-access-controlled area.

In addition, we regularly carry out internal auditing and analyze our processes down to the smallest detail. This enables us to ensure that all processes are working smoothly at all times and in all places. Quality and safety are top priority!

Our quality managers Martine Francois and Carsten Thiemt provide insights into quality management at arvato services healthcare. Read more here...