References
healthcare - hc
References

Octapharma

dr. laurent de narbonne - general manager - octapharma

»My team and I have come to know arvato services healthcare as a company with committed employees, who have sound industry and process know-how and give us proactive support. The adaptable processes and flexible infrastructure available to arvato services healthcare have provided us with a supply chain solution which is custom-tailored to our needs.«

Dr. Laurent de Narbonne - General Manager - Octapharma

The situation:

In order to be sure to select the best possible partner with regard to price and quality, Octapharma analysed the service provider market before concluding a contract for their business in France, Belgium and Luxemburg. The company attached importance to finding a partner with comprehensive systems that would optimise the distribution of their medicines in France, Belgium and Luxemburg. Octapharma searched for a service provider that could offer integrated, compatible processes and reporting systems to provide holistic control of the entire international distribution process of medicines. By offering outstanding and ideal solutions to their clients, Octapharma aims at sharpening their profile in a very competitive market.

international logistic - pharma cold chain - warehousing

Our services:

  • Order management
  • Warehousing
  • Cold chain management
  • Clinical-trials-services
  • 24h distribution including transport management
  • Returns management
  • Iinvoicing
  • distribution of advertising materials

Solutions:

Using an integrated supply chain solution, arvato services healthcare provides delivery of Octapharma medicines to hospitals within 24 hours, seven days a week. The products are shipped from the arvato services healthcare distribution centres in Zaventem, Belgium and Lognes, France. The service portfolio is rounded out by clinical trials services and the distribution of various advertising materials.

With its comprehensive solution and efficiently interlocked processes, arvato services healthcare guarantees competent and reliable processing of all customer orders and inquires and thus ensures punctual, high-quality delivery of products.

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