
»My team and I have come to know arvato services healthcare as a company with committed employees, who have sound industry and process know-how and give us proactive support. The adaptable processes and flexible infrastructure available to arvato services healthcare have provided us with a supply chain solution which is custom-tailored to our needs.«
Dr. Laurent de Narbonne - General Manager - Octapharma
In order to be sure to select the best possible partner with regard to price and quality, Octapharma analysed the service provider market before concluding a contract for their business in France, Belgium and Luxemburg. The company attached importance to finding a partner with comprehensive systems that would optimise the distribution of their medicines in France, Belgium and Luxemburg. Octapharma searched for a service provider that could offer integrated, compatible processes and reporting systems to provide holistic control of the entire international distribution process of medicines. By offering outstanding and ideal solutions to their clients, Octapharma aims at sharpening their profile in a very competitive market.

Using an integrated supply chain solution, arvato services healthcare provides delivery of Octapharma medicines to hospitals within 24 hours, seven days a week. The products are shipped from the arvato services healthcare distribution centres in Zaventem, Belgium and Lognes, France. The service portfolio is rounded out by clinical trials services and the distribution of various advertising materials.
With its comprehensive solution and efficiently interlocked processes, arvato services healthcare guarantees competent and reliable processing of all customer orders and inquires and thus ensures punctual, high-quality delivery of products.
Octapharma is the n°1 European and n°3 worldwide biopharmaceutical company specialised in the development and manufacture of preparations from human plasma. These preparations are highly pure, virus-inactivated medications for use in the areas of immunology, haemophilia, intensive care and emergency medicine. More than 2.500 employees in more than 70 countries ensure that these high-quality products, which meet current clinical and regulatory requirements, are available for patient care worldwide.